Shipping policy
1. Order Processing
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive an order confirmation email with your order details once your purchase is complete.
2. Shipping Time & Delivery
- Estimated delivery time depends on your location:
- Metro Cities: 3-5 business days
- Other Cities & Towns: 5-7 business days
- Remote Areas: 7-10 business days
- We partner with trusted courier services to ensure safe and timely delivery.
- Delays due to unforeseen circumstances (weather, natural disasters, strikes, etc.) may occur, and we will notify you if there are any changes to your delivery schedule.
3. Shipping Charges
- Free shipping on orders above ₹899.
- Standard shipping charges apply for orders below this value, which will be displayed at checkout.
- International shipping is currently not available.
4. Order Tracking
- Once your order is dispatched, you will receive a tracking link via email/SMS to track your shipment in real time.
- If you do not receive tracking details within 48 hours of order confirmation, please contact our support team.
5. Damaged or Lost Shipments
- If your order arrives damaged, please contact us within 24 hours of delivery with photos of the damaged product and packaging.
- If your package is lost in transit, we will assist you in locating it with the courier service. If unresolved, we will provide a replacement or refund as per our refund policy.
6. Address & Contact Information
- Please ensure that you enter the correct shipping address and contact details at checkout.
- We are not responsible for delays or delivery failures due to incorrect or incomplete addresses.
7. Contact Us
For any shipping-related queries, reach out to us at:
📞 Phone: +91 8169246653